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Vehicle Safety Recall FAQs in Alpharetta, GA


Automotive recall? We can help

Vehicle Safety Recall FAQs in Alpharetta, GA

At Angela Krause Ford, we're committed to supporting our customers throughout their Ford ownership experience. That includes addressing any issues that arise, such as a safety recall on their Ford model. If you've recently received a safety recall on your vehicle, we're here to help you understand what that means and what you can do about it. Take a look at some frequently asked questions about recalls below to learn more.

What is a recall?

If your vehicle has been recalled, this means that the manufacturer or the NHTSA has found a safety issue with your vehicle that may lead to an increased risk of injury or death. You will receive a safety recall notice from the manufacturer, which will provide the details of the safety issue. Then the manufacturer must cover the cost of repairing the vehicle. To have these safety issues addressed, bring your vehicle by as soon as possible so we can take care of them!

What is the NHTSA?

The National Highway Traffic Safety Administration (NHTSA) is a federal authority that regulates vehicle safety and upholds vehicle safety standards. The NHTSA provides safety information on vehicles from various manufacturers, which you can access on their website. Their mission is: "Save lives, prevent injuries and reduce economic costs due to road traffic crashes, through education, research, safety standards and enforcement activity."

How do I know if the used car that I'm interested in has a safety recall?

The NHTSA website has a recall search page that allows you to search for safety information on any vehicle using the car's Vehicle Identification Number (VIN) or the car's year, make and model. You can also check for information on the Ford recall page. The vehicle's CARFAX® Vehicle History Report™ will also include information on safety recalls.

How will I find out if my vehicle is subject to a safety recall after I purchase it?

A vehicle safety recall will be sent to you by mail, or you can sign up for recall notifications via email. Check to see that your vehicle registration information is accurate so that you don't miss any safety recall notices. The recall notice will tell you what to do next.

Does Angela Krause Ford fix open safety recalls?

Yes, we do! We'll be happy to fix whatever safety issues your vehicle may have — and you won't be required to pay anything regarding your vehicle's recall. Our trained service technicians will make the necessary repairs to ensure that your vehicle is safe to drive. And you can rely on us to continue providing your vehicle with exceptional service any time you need it. Make an appointment with us today!

If you have further questions about vehicle safety recalls, feel free to contact us or stop by our dealership. We are conveniently located at 1575 Mansell Road, Alpharetta, GA 30009 and proudly serve Sandy Springs, Cumming, Gwinnett and Duluth.